Frequently Asked Questions

Find answers about sizing, care, delivery, returns and choosing the right SHINEXUS pair.

Which SHINEXUS pair should I choose?

If you prefer an elegant studio look, choose Ballet. If you want more natural toe freedom, choose Five-Toe. If you prefer minimal coverage, choose Low-Cut. If you want classic support, choose Mid-Calf.

Are SHINEXUS socks suitable for Pilates?

Yes. SHINEXUS grip socks are designed for Pilates, barre, yoga and low-impact studio movement.

Can I wear them outside the studio?

Yes. Many customers wear grip socks for home movement, stretching and relaxed everyday moments. We recommend avoiding rough outdoor surfaces to protect the grip sole.

How should I wash them?

Wash cold with similar colours and air dry where possible. Avoid bleach, tumble drying on high heat and ironing the grip sole.

Can I return socks?

For hygiene reasons, non-faulty socks should be unworn, unwashed and returned with original packaging. This does not affect your statutory rights if an item is faulty, damaged or incorrect.

What sizes do you offer?

Our socks are designed with a unisex fit. S/M fits EU 35-38 (UK 3-5) and M/L fits EU 39-42 (UK 6-8). Please check the size guide for details.

Do you ship internationally?

We currently ship to the United Kingdom. International shipping will be available soon.

How long does delivery take?

We aim to dispatch orders within 1-2 business days. Delivery options and estimated timeframes will be shown at checkout.